If you need to get in touch, then please use one of the following methods to contact our team. During working hours, we aim to reply to our online form within 60 minutes.
Most questions relate to lost passwords or being able to log into your account after purchasing one of our products. Please check the following first.
Teneric Ltd.,
Leytonstone House,
3 Hanbury Drive,
Leytonstone,
London,
E11 1GA
Telephone our customer support team on 0845 170 5500 for all queries. Our lines are open Monday to Friday 9am to 5.30pm, Saturday 9am to 4pm and closed on Sunday. You’re welcome to leave a message outside of these hours.
